Era Alaska

Employment Opportunities at Era Alaska.
as of July 26, 2010


TITLE OF POSITION: Kenai Customer Service Agent
SALARY LEVEL: DOE
REPORTS TO: Station Manager

MINIMUM QUALIFICATIONS:

High School graduate or equivalent
Professional appearance and ability to interact well with customers in a
professional manner. Dependable, reliable, accurate and well organized.
Valid drivers license with a good driving record,
Computer skills with previous airline experience preferred, will train.
Must be able to work all shifts, work flexible hours including overtime,
holidays and weekends
Lifting and working in inclement weather required
Able to tolerate odors and chemicals associated with aircraft operations

DUTIES AND RESPONSIBILITIES:

Accurately book reservations, write tickets, check in passengers who may
involve long period of standing, typing at keyboards, writing, and lifting
up to 75 lbs. from ticket counter onto bag belt.
Make gate and boarding announcements and functions (including meeting plans
and escorting special needs passengers) including diplomacy in dealing with
customer complaints.
Close out flights, managing varied workloads.
Operation of ground support equipment, (including tugs, forklifts, push and
pull carts), fueling of aircraft and ground equipment, includes pushing and
pulling large hoses and bending, reaching, and stooping to achieve refueling.
Loading and unloading of aircraft which incorporates heavy lifting, bending,
twisting, stooping, pushing and pulling, up to 150 lbs. With the use of
forklifts and other equipment.
Routing & handling freight up to 150 lbs. safely and speedily.


Era Alaska maintains a drug* and alcohol free workplace.

*Frontier tests applicants for pilot, dispatcher and aircraft mechanic for marijuana, amphetamines, phencyclidine (PCP), cocaine and opiates

Era Alaska is an equal opportunity employer. We offer competitive salaries, medical benefits, industry discounts and a 401k retirement plan.

Download an employment application in pdf format. You can print the application using Adobe's Acrobat Reader.

If you need to download Acrobat Reader, click here.

Make sure to attach a resume to your application.

Era Alaska
4700 Old International Airport Road
Anchorage AK 99502
Attn: Human Resources
Fax: 907-266-8401 Voice: 907-266-8340



1.800.478.6779 or
1.907.450.7200 for reservations



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